With its powerful features and intuitive interface, CIRD is the ultimate tool for managing customer relationships and building strong, loyal customer bases.
With its user-friendly interface, CIRD makes it easy for users to keep track of customer interactions, monitor customer satisfaction, and streamline communication with customers.
CIRD takes the security of your customer data seriously. All customer data is encrypted, and access to customer data is strictly controlled based on user roles and permissions.
CIRD provides a range of communication, quality-of-life and analysis tools, which allow businesses to track key metrics such as customer acquisition, retention, satisfaction and lifetime value.
This gives the user a comprehensive view of each customer's history, preferences, and needs, allowing businesses to provide personalized service, anticipate customer needs, and build strong, long-lasting relationships.
CIRD gives you the ability of talking in real-time with your customer, integrating with the most popular CHAT APP in several countries.
Send text, emoji, files, videos, audio, contacts, almost anything!
You can also create quick message templates, which allows you to send important information with just one click.
Have multiple users interacting with your customers at the same time, with the ability to add, remove or transfer the conversation between users.
Make it so an user can only see its own conversations.
See in real time who is chatting with whom.
Have periodic AND real-time information on how your customers are being replied, with how many chats were viewed, answered, and more.
Check the average waiting time for replies.
You can see the statistics per user.
Have your contact list centralized in one place, with the possibility to sync with Google Contacts, your phone, CSV, and more.
Awesome search, filtering and categorization.
Ability to save additional information like avatar, tags, notes, blacklist, custom fields and birthdays.
Create amazing message templates containing text, emojis, images, and more. You can configure which one will be sent first.
The message can be customized for each customer before sending. This is done automatically!
Templates can be used as a quick reply message. Yes, even the ones with images and audios!
Be it updates, promotions, or just engaging with your customers, it can be easily done by sending messages to your contact list automatically.
Granular filters so you can highly target your audience and avoid spamming.
Per campaign AND real-time statistics, with delivery status and date/time for each customer.
Easily organize your schedule, manage your tasks, and stay on top of your to-do list. All shared with your other users.
Send reminders and alerts automatically before the appointment.
You can easily sync it with your Google Calendar.
Don't leave your clients on hold. With the chatbot functionality, your customers can get instant answer, 24/7.
Easy drag & drop flow customization.
The bot can send messages, templates, contacts or transfer the chat to a human user at any time.
From advanced data analytics and reporting to seamless integration with third-party software and services, our platform has everything you need to take your business to the next level.
And the best part? We're constantly adding new features and capabilities to our platform.
Whether you're looking for advanced automation features, personalized marketing tools, or powerful collaboration capabilities, we've got you covered.
We know you're eager to get started, but unfortunately we're not openly offering demo accounts or trial periods at the moment.
You can always contact us if you wanna try it, or if you already have an account, click the button bellow to access the application.